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1 month agoCustomer Relationship ExecutiveAbout Us:John & Smith Group is expanding its eCommerce presence with an exciting new Kids Apparels project based in the United Kingdom. Our Fa
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1 month agoAccounts ExecutiveAbout Us:John & Smith Group is expanding its eCommerce presence with an exciting new Kids Apparels project based in the United Kingdom. Our Fa
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1 month agoDeveloper - ShopifyAbout Us:John & Smith Group is expanding its eCommerce presence with an exciting new Kids Apparels project based in the United Kingdom. Our
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1 month agoAssistant Manager - ProjectsAbout Us:John & Smith Group's Fashion Division is a dynamic and growing segment of our business, encompassing retail, wholesale, and eCommerce
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4 months agoSenior Laravel DeveloperResponsibilities for PHP Laravel Developer Discussing project aims with the client and development team. Des
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4 months agoIT and Network Support EngineerJob Description:We are looking for a motivated and experienced IT and Network Support Engineer to join our team. The ideal candidate
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4 months agoCustomer Relationship ExecutiveCustomer Relationship Executive- We are currently hiring for our customer representative position. As a custom
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4 months agoPayroll Assistant - UK ClientWe are searching for a sharp payroll assistant for UK Clients to ensure that staff members are compensated for their work in weekl
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4 months agoNetwork EngineerJohn and Smith Technology is seeking a highly skilled Network Engineer to design, implement, and manage our IT infrastructure. This role requires
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4 months agoSenior Information Security AnalystJohn and Smith Solutions LLP, a leading provider of innovative technology solutions, is seeking a skilled and motivated Information Security
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4 months agoPre-Sales CoordinatorTake your next career step at John & Smith with a global team that is energizing the transformation of society and
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5 months agoSoftware TesterWe are looking for a QA Tester to assess software quality through manual testing. You will be responsible for find
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5 months agoContent WriterA Content Writer, or Content Creator, is responsible for creating a high-quality, informational content to promote
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5 months agoMotion Graphics DesignerJohn and Smith Solutions is a leading company in the tech industry, specializing in Application Development, Data Analytics, Cybersecu
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5 months agoGeneral ManagerThe Opportunity We are seeking a dynamic and experienced female leader, aged between 35 and 45, to take the helm of our Healthcare
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5 months agoSenior AccountantJohn and Smith Solutions is a forward-thinking and innovative global leader in providing top-notch business and technology sol
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5 months agoProcess Lead / Team Leader - Business ProcessThe Process Lead / Team Leader for the Support Services must be a highly focused person who will ensure a top quality results-
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5 months agoProject Coordinator- Business ProcessThe Project Coordinator for the Support Services must be a highly focused person who will ensure a top quality results
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5 months agoHR CoordinatorBusiness Overview: Take your next career step at John & Smith with a global team that is energizing the transform
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5 months agoHuman Resources Team Lead – UK Client (Healthcare)John and Smith Solutions is a cutting-edge technology company based in the United Kingdom and India. We specialize in Data T
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5 months agoSr. Customer Relationship ExecutiveBusiness Overview: Take your next career step at John & Smith with a global team that is energizing the trans
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5 months agoHuman Resource ManagerThe Human Resources Manager provides management-level leadership and guidance to the HR functions, in addition to performing all of the
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5 months agoAccounts ExecutiveJohn and Smith Solutions is a forward-thinking and innovative global leader in providing top-notch business and technology solutions. At J
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5 months agoSenior Administration OfficerJohn and Smith Solutions is a cutting-edge technology company based in the United Kingdom and India. We specialize in Data Transformatio
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5 months agoTalent Management LeadJohn and Smith Solutions is a cutting-edge technology company based in the United Kingdom and India. We specialize in Data Transform
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5 months agoSEO SpecialistThe SEO Specialist is a critical thinker who understands how to execute effective search engine optimizati
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7 months agoCybersecurity InternCybersecurity Intern – Nexavault® Duration: 1 year with potential for regular employment upon successful completionNexavault is seeking m
Customer Relationship Executive
India Calicut
05-06-2025
Overview
About Us:
John & Smith Group is expanding its eCommerce presence with an exciting new Kids Apparels project based in the United Kingdom. Our Fashion Division is dedicated to delivering exceptional online retail experiences, with a focus on quality products and outstanding customer service.
Role Overview:
We are seeking a dynamic Customer Services Coordinator to be the voice of our brand and ensure exceptional service delivery for our UK-based eCommerce customers. The ideal candidate will be passionate about creating positive customer experiences and resolving issues efficiently.
Key Responsibilities:
- Serve as the primary point of contact for customer inquiries via email, phone, and chat
- Process orders, returns, exchanges, and refunds according to company policies
- Track and resolve customer complaints and escalate complex issues when necessary
- Maintain accurate customer records and documentation
- Collaborate with logistics, warehouse, and sales teams to ensure timely delivery of products
- Generate reports on customer satisfaction metrics and service performance
- Identify opportunities for process improvement and enhanced customer experience
- Proactively communicate with customers regarding order status, delays, or potential issues
- Develop and maintain standard operating procedures for customer service processes
- Assist in content creation for FAQ sections and help resources
- Gather customer feedback and share insights with product and marketing teams
- Monitor social media channels for customer queries and coordinate responses
- Participate in regular team meetings to discuss service improvements
- Maintain knowledge of product lines, promotions, and policies to provide accurate information
- Assist with training new customer service team members as the department grows
- Handle special customer requests and provide personalized solutions when appropriate
Job Description
Requirements:
- Bachelor's degree in Business Administration, Communications, or related field
- 2+ years of experience in customer service, preferably in eCommerce or retail
- Excellent verbal and written communication skills in English
- Strong problem-solving abilities and attention to detail
- Proficiency in CRM software and Microsoft Office applications
- Experience handling multiple priorities in a fast-paced environment
- Cultural awareness and sensitivity to international customer needs
Benefits:
- Competitive salary package
- Provident Fund
- Comprehensive Health Insurance coverage
- Gratuity benefits
- Professional development opportunities
- Collaborative and innovative work environment
- Chance to be part of an exciting international eCommerce venture
John & Smith Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We are committed to creating an inclusive workplace for all employees.
All statutory benefits as per applicable laws will be provided.
Apply Now
Accounts Executive
India Calicut
05-06-2025
Overview
About Us:
John & Smith Group is expanding its eCommerce presence with an exciting new Kids Apparels project based in the United Kingdom. Our Fashion Division is at the forefront of innovative online retail solutions, delivering quality products to customers worldwide.
Role Overview:
We are seeking a detail-oriented Accounts Executive to join our team and support the financial operations of our growing eCommerce business. The successful candidate will play a crucial role in maintaining accurate financial records and supporting the wider finance team.
Key Responsibilities:
- Process financial transactions and ensure accurate record-keeping
- Manage accounts payable and receivable operations
- Assist with month-end closing procedures and financial reporting
- Reconcile account statements and resolve discrepancies
- Support budget preparation and financial analysis
- Maintain organized documentation of all financial activities
- Contribute to international finance operations and reporting
Job Description
Requirements:
- Bachelor's degree in Accounting, Finance, or related field
- 2+ years of experience in accounting or financial operations
- Proficiency in accounting software and Microsoft Excel
- Strong analytical skills and attention to detail
- Excellent communication and organizational abilities
- Experience in eCommerce or retail finance preferred
- Added Advantage: Experience with Zero or QuickBooks accounting software
Benefits:
- Competitive salary package
- Provident Fund
- Comprehensive Health Insurance coverage
- Gratuity benefits
- Professional growth and development opportunities
- Collaborative and innovative work environment
- Chance to be part of an exciting international eCommerce venture
- Exposure to international finance and cross-border transactions
John & Smith Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We are committed to creating an inclusive workplace for all employees.
All statutory benefits as per applicable laws will be provided.
Apply Now
Developer - Shopify
India Calicut
05-06-2025
Overview
About Us:
John & Smith Group is expanding its eCommerce presence with an exciting new Kids Apparels project based in the United Kingdom. Our Fashion Division is seeking innovative talent to help build and optimize our digital retail experience using the Shopify platform.
Role Overview:
We are looking for a skilled Shopify Developer to join our team and play a crucial role in developing and maintaining our eCommerce platform for kids apparels. The ideal candidate will combine technical expertise with creative problem-solving to deliver exceptional online shopping experiences.
Job Description
Key Responsibilities:
- Design, develop, and maintain our Shopify-based eCommerce platform
- Customize themes and implement responsive designs that align with our brand identity
- Develop and integrate custom Shopify applications to enhance functionality
- Implement payment gateways, shipping modules, and third-party service integrations
- Optimize site performance, user experience, and conversion rates
- Troubleshoot and resolve technical issues and bugs
- Collaborate with design, marketing, and product teams to implement new features
- Ensure cross-browser compatibility and mobile responsiveness
- Implement best practices for SEO and site speed optimization
- Stay current with Shopify platform updates and eCommerce trends
- Maintain secure coding practices and data protection standards
- Document development processes, code changes, and technical specifications
- Participate in code reviews and quality assurance testing
- Provide technical support and training to internal teams
Requirements:
- Bachelor's degree in Computer Science, Web Development, or related field
- Minimum 2+ years of experience developing on the Shopify platform
- Strong proficiency in HTML, CSS, JavaScript, and Liquid template language
- Experience with Shopify API, theme customization, and app development
- Knowledge of responsive design principles and cross-browser compatibility
- Familiarity with version control systems (Git)
- Understanding of eCommerce best practices and user experience principles
- Experience with RESTful APIs and third-party integrations
- Problem-solving mindset and attention to detail
- Excellent communication and teamwork skills
Preferred Qualifications:
- Shopify Theme/App certification
- Experience with Shopify Plus
- Knowledge of React, Vue.js, or other modern JavaScript frameworks
- Understanding of fashion retail and inventory management
- Experience with performance optimization and SEO
Benefits:
- Competitive salary package
- Provident Fund
- Comprehensive Health Insurance coverage
- Gratuity benefits
- Professional development opportunities
- Collaborative and innovative work environment
- Chance to be part of an exciting international eCommerce venture
Apply Now
Assistant Manager - Projects
India Calicut
04-06-2025
Overview
About Us:
John & Smith Group's Fashion Division is a dynamic and growing segment of our business, encompassing retail, wholesale, and eCommerce operations including our exciting new Kids Apparels project based in the United Kingdom. We are dedicated to delivering innovative fashion solutions and quality products to diverse markets worldwide.
Role Overview:
We are seeking an accomplished Assistant Manager - Projects to join our Fashion Division and drive strategic initiatives across our integrated business ecosystem. The successful candidate will orchestrate complex projects requiring seamless coordination between manufacturing facilities, production departments, logistics networks, distribution centers, and technology infrastructure to ensure operational excellence throughout the division.
Key Responsibilities:
- Develop and implement comprehensive project plans that align with divisional objectives and business strategy
- Establish effective communication channels between factory operations, production teams, logistics partners, and distribution networks
- Coordinate with technology teams to implement systems that optimize manufacturing workflows and supply chain efficiency
- Facilitate cross-functional collaboration between design, sourcing, production, quality control, and retail operations
- Monitor production timelines, manufacturing capacity, and logistical constraints to ensure on-time delivery
- Conduct regular performance analysis of production facilities and distribution channels to identify improvement opportunities
- Manage critical project dependencies between manufacturing outputs, warehouse operations, and retail fulfillment
- Implement standardized processes for production planning, inventory management, and distribution protocols
- Liaise with international logistics partners to ensure efficient movement of goods across borders
- Develop contingency plans for supply chain disruptions and production delays
- Analyze production metrics, logistics KPIs, and supply chain performance data to drive strategic decisions
- Coordinate technology integrations between factory management systems, logistics platforms, and distribution software
- Prepare comprehensive reports for senior management on project status, manufacturing performance, and distribution efficiency
- Facilitate training initiatives for production teams and logistics personnel on new processes and technologies
Job Description
Requirements:
- Bachelor's degree in Supply Chain Management, Operations, Business Administration, or related field
- 3-5 years of experience in project management within fashion manufacturing or retail environments
- Demonstrated knowledge of production processes, logistics operations, and supply chain management
- Experience with ERP systems, production planning software, and logistics management platforms
- Strong understanding of international distribution networks and cross-border logistics
- Excellent analytical capabilities with a data-driven approach to problem-solving
- Exceptional interpersonal skills with the ability to influence across organizational boundaries
- Advanced proficiency in project management methodologies and associated tools
- Proven ability to manage multiple complex projects with competing priorities
- Experience with continuous improvement methodologies (Lean, Six Sigma)
Benefits:
- Competitive salary package
- Provident Fund
- Comprehensive Health Insurance coverage
- Gratuity benefits
- Professional growth and development opportunities
- Collaborative and innovative work environment
- Chance to be part of a growing international fashion business
John & Smith Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We are committed to creating an inclusive workplace for all employees.
All statutory benefits as per applicable laws will be provided.
Apply Now
Senior Laravel Developer
India Calicut
03-03-2025
Overview
Responsibilities for PHP Laravel Developer
- Discussing project aims with the client and development team.
- Designing and building web applications using Laravel.
- Troubleshooting issues in the implementation and debug builds.
- Working with front-end and back-end developers on projects.
- Testing functionality for users and the backend.
- Ensuring that integrations run smoothly.
- Scaling projects based on client feedback.
- Recording and reporting on work done in Laravel.
- Maintaining web-based applications.
- Presenting work in meetings with clients and management.
Job Description
Requirements for PHP Laravel Developer
- A degree in programming, computer science, or a related field.
- 3 - 5 years experience in working with PHP, performing unit testing, and managing APIs s.
- Minimum 3 year experience in framework
- A solid understanding of application design using Laravel.
- Knowledge of database design and querying using SQL.
- Proficiency in HTML, JavaScript (especially in vue.js & react.js), CSS, Bootstrap and Ajax.
- Practical experience using the MVC architecture.
- Code repositories management in GIT.
- A portfolio of applications and programs to your name.
- Problem-solving skills and critical mindset.
- Great communication skills.
- The desire and ability to learn.
Apply Now
IT and Network Support Engineer
India Calicut
21-02-2025
Overview
Job Description:
We are looking for a motivated and experienced IT and Network Support Engineer to join our team. The ideal candidate will have a minimum of one year of experience in IT and network support, with a passion for problem-solving and a commitment to delivering the highest levels of performance.
We are looking for a motivated and experienced IT and Network Support Engineer to join our team. The ideal candidate will have a minimum of one year of experience in IT and network support, with a passion for problem-solving and a commitment to delivering the highest levels of performance.
Job Description
Key Responsibilities:
- Provide technical support for both hardware and software issues our users encounter
- Manage the configuration and operation of client-based computer operating systems
- Monitor the system daily and respond immediately to security or usability concerns
- Create and verify backups of data
- Respond to and resolve help desk requests
- Upgrade systems and processes as required for enhanced functionality and security issue resolution
- Administer infrastructure, including firewalls, databases, malware protection software and other processes
- Review application logs
- Install and test computer-related equipment
- Provide end-to-end technical support and troubleshooting for network issues including LAN/WAN, firewalls, routers, switches, and other networking devices.
- Monitor network performance to determine if adjustments are needed and to identify outages or other network issues.
- Install, configure, and maintain network hardware and software, analyzing problems and monitoring networks to ensure their availability to users.
- Establish and maintain user accounts, profiles, file sharing, access privileges and security.
- Perform data backups and disaster recovery operations to ensure business continuity.
- Coordinate with vendors and with company personnel to facilitate purchases and support activities.
- Design and deploy company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware.
- Oversee new and existing equipment, hardware, and software upgrades relating to network and systems.
- Participate in managing all network security solutions including firewall, anti-virus, and intrusion detection systems.
- Document network problems and resolutions for future reference.
- Train staff on new hardware or software applications as required.
- Recommend improvements to the network, system, and application infrastructure.
- Perform routine network startup and shutdown procedures, and maintain control records.
- Provide emergency on-call support on a rotating schedule.
- Ensure proper recording, documentation, and closure of troubleshooting guides.
- Act as a liaison between staff and the technology department to resolve issues.
- Work closely with departmental managers to determine the maintenance and growth needs of the network.
- Monitor and test network performance and provide network performance statistics and reports.
Qualifications:
- Minimum of 1 year of experience in IT support or network engineering
- Familiarity with various operating systems and platforms
- Resourcefulness and problem-solving aptitude
- Excellent communication skills
- Degree in Computer Science, engineering or relevant field is a plus
- Certifications such as CompTIA Network+, CCNA, or similar will be advantageous
What We Offer:
- A vibrant and dynamic team environment
- Competitive salary and benefits
- Professional growth opportunities
- Flexible work hours
- Innovative and challenging projects
Apply Now
Customer Relationship Executive
India Calicut
21-02-2025
Overview
Customer Relationship Executive- We are currently hiring for our customer representative position. As a customer relationship Executive, you will be working with our industry leading clients.
There is a substantial difference between having a job and then having a job that you enjoy. Here at John & Smith, we want to make sure that work is more than just another four-letter word. We want you to be part of something that you enjoy and we want to help you invent your career.
At John & Smith you will enhance your communication skills, sales skills, or customer service skills through the variety of programs that we will develop your skill set to. The development we give you in each of these areas will help you market yourself. We will support your professional growth no matter where you want to go.
Job Description
What To Expect
What can expect from this entry level position:
- Fielding a variety of incoming and/or outgoing calls on behalf of our clients
- Putting the customer first by providing world-class customer service
- Documenting information in client systems for accurate record keeping
- Gaining a deeper knowledge and understanding of different industries
- Satisfaction and pride in helping people and producing high quality of work
- A work culture that believes in the power of working and communicating as a team
- A work culture that supports the unique needs and career aspirations of each individual
- Comprehensive trainings and development methods throughout your tenure that will challenge you to grow
What We Offer
- The opportunity to invent your career
- Rotational schedules including alternate weekend off
- Advancement opportunities (we promote heavily from within)
- A second family
Qualifications - What We Are Looking For
Additional requirements for this CRE role include:
- Flexibility to adapt to changes in a growing organization
- Positive attitude with a drive for success
- Computer proficiency
- Strong listening and problem solving abilities
- Passion for helping people
- Dependable, reliable, with a strong attention to detail
- Strong Communication skill in English
Why You Should Be Part Of Our Team
We promote heavily from within and you’ll learn skills from the most tenured Leadership team in the industry. During your career here at John & Smith you’ll have the opportunity to Mentor, join Committees or position yourself for growth within the Leadership team. At the very least you will walk away from this job positioned with the skills necessary to be successful in careers ranging from Communication to Customer Service to Member Services to Sales.
Apply Now
Payroll Assistant - UK Client
India Calicut
21-02-2025
Overview
We are searching for a sharp payroll assistant for UK Clients to ensure that staff members are compensated for their work in weekly basis. The payroll assistant will be required to gather all information pertaining to work patterns and salary deductions, and to ensure that this is captured accurately on our payroll software.
Job Description
You should also provide employees with insight into payroll activities and work to resolve their queries, as needed
- Gathering and examining timesheets to ensure their validity.
- Entering start and end times onto the payroll software.
- Ensuring that compensation for overtime work is calculated at the appropriate rate and that annual leave is calculated accordingly, if applicable.
- Performing all tasks well before the pay run to ensure that staff members are compensated and notified on time.
- Working to resolve discrepancies in payments as a matter of urgency.
- Addressing queries about payroll-related issues.
- Confirming that legally mandated and optional deductions have been processed correctly.
Apply Now
Network Engineer
India Calicut
20-02-2025
Overview
John and Smith Technology is seeking a highly skilled Network Engineer to design, implement, and manage our IT infrastructure. This role requires expertise in network engineering, virtualization, cybersecurity, asset and ticket management, documentation, and project coordination. The ideal candidate will have a strong understanding of network architecture, configuration, and the ability to create detailed technical documentation, including charts and diagrams, for seamless operations and scalability.
Job Description
Key Responsibilities
Network Engineering & Administration
• Network Design and Configuration:
• Design and implement secure, scalable LAN, WAN, and VLAN architectures.
• Configure and manage routers, switches, and firewalls.
• Implement load balancing, failover mechanisms, and inter-VLAN routing.
• Monitoring and Maintenance:
• Use tools like Wireshark, SolarWinds, and Nagios for proactive monitoring.
• Troubleshoot connectivity issues, bottlenecks, and failover scenarios.
• Wireless Networks:
• Configure and maintain Access Points with secure SSID segmentation.
• Monitor wireless performance and implement access controls for different VLANs.
Virtualization and Server Management
• Deploy and manage virtual environments using VMware, Hyper-V, or Proxmox.
• Set up virtual machines and networks, ensuring optimal performance and connectivity.
• Manage virtual storage pools, backups, and disaster recovery solutions.
• Configure and maintain RADIUS servers for authentication and certificate management.
Cybersecurity
• Configure and maintain firewalls, intrusion prevention systems (IPS), and secure access controls.
• Set up VPNs for secure remote access and enforce strict access policies.
• Conduct regular vulnerability assessments and implement best practices for network security.
Asset and Ticket Management
• Asset Management:
• Maintain an up-to-date inventory of IT assets, including network devices, software, and virtual resources.
• Track asset lifecycle stages from procurement to decommissioning.
• Ticket Management:
• Use Jira and Teamwork to manage and resolve IT tickets efficiently.
• Ensure SLA compliance for ticket resolution and maintain detailed incident logs.
Documentation and Reporting
• Network Documentation:
• Develop and maintain detailed documentation for network architecture, including:
• Network diagrams and charts using tools like Visio or Lucidchart.
• IP address schemes, VLAN configurations, and routing tables.
• Configuration backups for all critical devices (routers, switches, firewalls).
• Create and update procedural documents for network maintenance and incident resolution.
• Reporting:
• Prepare regular reports on network performance, ticket resolution, and project progress.
• Maintain documentation for compliance with industry standards and internal policies.
Project Coordination
• Plan and coordinate IT projects, including system upgrades, migrations, and integrations.
• Use Jira and Teamwork for:
• Task assignment and resource management.
• Tracking project milestones and delivering updates to stakeholders.
• Collaborate with cross-functional teams and vendors to ensure on-time project delivery.
Additional Responsibilities
• Train staff on newly implemented systems, processes, and network tools.
• Integrate IoT devices (e.g., surveillance cameras, biometric systems) into the network securely.
• Implement and monitor VLAN isolation for network segmentation.
Job Types: Full-time, Permanent
Benefits:
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund
Schedule:
• Rotational shift
• UK shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Required)
License/Certification:
• CCNA/ CCNP, VMware, ITIL, CompTIA Network+/Security+ (Preferred)
Work Location: In person
Application Deadline: 01/03/2025
Expected Start Date: 06/01/2025
Network Engineering & Administration
• Network Design and Configuration:
• Design and implement secure, scalable LAN, WAN, and VLAN architectures.
• Configure and manage routers, switches, and firewalls.
• Implement load balancing, failover mechanisms, and inter-VLAN routing.
• Monitoring and Maintenance:
• Use tools like Wireshark, SolarWinds, and Nagios for proactive monitoring.
• Troubleshoot connectivity issues, bottlenecks, and failover scenarios.
• Wireless Networks:
• Configure and maintain Access Points with secure SSID segmentation.
• Monitor wireless performance and implement access controls for different VLANs.
Virtualization and Server Management
• Deploy and manage virtual environments using VMware, Hyper-V, or Proxmox.
• Set up virtual machines and networks, ensuring optimal performance and connectivity.
• Manage virtual storage pools, backups, and disaster recovery solutions.
• Configure and maintain RADIUS servers for authentication and certificate management.
Cybersecurity
• Configure and maintain firewalls, intrusion prevention systems (IPS), and secure access controls.
• Set up VPNs for secure remote access and enforce strict access policies.
• Conduct regular vulnerability assessments and implement best practices for network security.
Asset and Ticket Management
• Asset Management:
• Maintain an up-to-date inventory of IT assets, including network devices, software, and virtual resources.
• Track asset lifecycle stages from procurement to decommissioning.
• Ticket Management:
• Use Jira and Teamwork to manage and resolve IT tickets efficiently.
• Ensure SLA compliance for ticket resolution and maintain detailed incident logs.
Documentation and Reporting
• Network Documentation:
• Develop and maintain detailed documentation for network architecture, including:
• Network diagrams and charts using tools like Visio or Lucidchart.
• IP address schemes, VLAN configurations, and routing tables.
• Configuration backups for all critical devices (routers, switches, firewalls).
• Create and update procedural documents for network maintenance and incident resolution.
• Reporting:
• Prepare regular reports on network performance, ticket resolution, and project progress.
• Maintain documentation for compliance with industry standards and internal policies.
Project Coordination
• Plan and coordinate IT projects, including system upgrades, migrations, and integrations.
• Use Jira and Teamwork for:
• Task assignment and resource management.
• Tracking project milestones and delivering updates to stakeholders.
• Collaborate with cross-functional teams and vendors to ensure on-time project delivery.
Additional Responsibilities
• Train staff on newly implemented systems, processes, and network tools.
• Integrate IoT devices (e.g., surveillance cameras, biometric systems) into the network securely.
• Implement and monitor VLAN isolation for network segmentation.
Job Types: Full-time, Permanent
Benefits:
• Health insurance
• Leave encashment
• Paid sick time
• Provident Fund
Schedule:
• Rotational shift
• UK shift
Education:
• Bachelor's (Preferred)
Experience:
• total work: 2 years (Required)
License/Certification:
• CCNA/ CCNP, VMware, ITIL, CompTIA Network+/Security+ (Preferred)
Work Location: In person
Application Deadline: 01/03/2025
Expected Start Date: 06/01/2025
Apply Now
Senior Information Security Analyst
India Calicut
20-02-2025
Overview
John and Smith Solutions LLP, a leading provider of innovative technology solutions, is seeking a skilled and motivated Information Security Analyst to join our dynamic cybersecurity team. This role offers an exciting opportunity to contribute to the protection of our clients' critical digital assets and infrastructure.
Job Description
As a Senior Information Security Analyst at John and Smith Solutions LLP, you will play a crucial role in safeguarding our clients' information systems and networks. You will be responsible for implementing robust security measures, conducting thorough security assessments, and responding to potential threats and incidents.
Key Responsibilities:
- Perform vulnerability assessments and penetration testing on web applications, mobile applications, and network infrastructures
- Develop and implement information security plans and policies
- Conduct security audits and perform gap analysis on existing systems and processes
- Execute periodic security testing activities using both open-source and commercial tools
- Produce detailed, actionable reports on security testing results and present findings to stakeholders
- Support network administration and assist in the installation and configuration of secure systems
- Respond to security breaches and participate in incident response activities
- Collaborate with internal teams and external clients to ensure the implementation of appropriate security controls
- Stay updated with the latest cybersecurity trends and emerging threats
Qualifications:
- First class B.E/B.Tech in Computer Science, IT, ECE, EEE, or equivalent degree in computer science or applications
- Post-graduate qualification in relevant domains is preferred
- 3 to 7 years of post-qualification experience in networking/security (Cybersecurity domain preferred)
- Possession of at least two certifications such as CCNA, CCNP, CEH, Certified SOC Analyst, CHFI, ECSA, CISA, CISM, CISSP, GIAC, or ISO 27001 LA/LI
Required Skills:
- Strong knowledge of network and security domains
- Proficiency in vulnerability assessment and penetration testing methodologies
- Familiarity with disaster recovery and computer forensic tools
- Experience with security auditing and testing concepts
- Understanding of incident response, forensic analysis, and identity and access management
- Knowledge of governance, risk compliance, and security architecture
- Excellent communication and collaboration skills
What We Offer:
- Competitive salary package
- Opportunities for professional growth and skill development
- Collaborative and innovative work environment
- Chance to work on cutting-edge cybersecurity projects
At John and Smith Solutions LLP, we are committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds who are passionate about cybersecurity and ready to take on new challenges.
If you believe you have what it takes to excel in this role and contribute to our mission of securing digital landscapes, we want to hear from you. Apply now to join the John and Smith Solutions LLP team and make a significant impact in the world of information security.
John and Smith Solutions LLP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Apply Now
Pre-Sales Coordinator
India Calicut
20-02-2025
Overview
Take your next career step at John & Smith with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.
At John & Smith, a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring. Our culture also leads the way for us to be and become a Company with a Purpose. We try to achieve this by making responsibility personal and adopting sustainability as a way of life at John & Smith.
That is the John & Smith way… to RISE!
What makes a great team? A diverse team!
We are passionate about finding the right people to join our team and we understand that everyone has specific things they want for their personal and career development, so please do speak to us, and let us know what matters to you!
Interested? Get in touch with our Talent Acquisition team! We look forward to speaking with you!
A job isn’t just a job, it's who you are!
Job Description
Key Responsibilities:
- Networking: Attend various networking activities to research and establish connections with potential clients.
- Client Retention: Build and maintain meaningful relationships with our existing clientele to ensure their continued association with our brand.
- Business Proposals: Craft compelling business proposals and contracts to secure more revenue opportunities from both existing and potential clients.
- Feedback Management: Regularly review client feedback and collaborate with internal teams to implement necessary service or product adjustments.
- Market Trends: Stay updated with consumption trends to ensure our offerings align with market demands and remain relevant.
- Lead Generation: Research potential new leads and stay informed about industry developments.
- Client Outreach: Proactively contact potential clients through various channels, including social media, phone calls, emails, and face-to-face meetings.
- Team Collaboration: Work closely with other departments to ensure our offerings are tailored to meet client needs.
- Administrative Duties: Maintain and update our CRM systems, ensuring all client data is accurate and up-to-date.
- Onboarding Oversight: Manage and oversee the entire client onboarding process across the organization, ensuring a smooth transition for new clients.
Requirements:
- Education: Bachelor's degree in business, Marketing, or a related field.
- Experience: Previous experience in client relationship management or a similar role.
- Communication Skills: Exceptional verbal and written communication abilities.
- Organizational Skills: Ability to manage multiple tasks and clients simultaneously.
- Analytical Skills: Strong capability to analyze market trends and client feedback.
- Tech-Savvy: Familiarity with CRM systems and other administrative tools.
Benefits:
- Competitive salary package.
- Opportunity for professional growth and development.
- Collaborative and dynamic work environment.
Additional Information :
John & Smith is an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
John & Smith care about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.
Apply Now
Software Tester
India Calicut
10-02-2025
Overview
We are looking for a QA Tester to assess software quality through manual testing. You will be responsible for finding and reporting bugs and glitches.
In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we- d like to meet you.
Ultimately, you will ensure that our products, applications, and systems work
Job Description
Responsibilities
- Review and analyze system specifications
- Execute test cases and analyze results
- Evaluate product code according to specifications
- Create logs to document testing phases and defects
- Report bugs and errors to development teams
- Help troubleshoot issues
- Conduct post-release/ post-implementation testing
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
Requirements
- Proven experience as a QA tester or similar role
- Familiarity with Agile frameworks and regression testing is a plus
- Ability to document and troubleshoot errors
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills.
Apply Now
Content Writer
India Calicut
10-02-2025
Overview
A Content Writer, or Content Creator, is responsible for creating a high-quality, informational content to promote their client’s brand, products or services. Their duties include researching and writing content for various platforms, optimising content for search engines and collaborating with other teams like designers and developers to ensure that the content aligns with the company’s brand message.
Job Description
- Excellent written communication skills
- Immaculate understanding of grammar
- Ability to conduct accurate research.
- Understanding of marketing and branding
- Knowledge of social media trends and best practices
- Experience Optimising content for search engines using keywords, meta tags and other SEO techniques.
- Collaborating with other teams like designers and developers to align content with the company’s brand.
- Measuring the content’s success by tracking KPIs like website traffic and conversions
- Creating and executing a content calendar
- Reviewing, editing and proofreading content
- Researching and writing high-quality content like product descriptions, user manuals, website content, etc
Qualification :
Any degree (Preferred English, Literature)
Previous Brand Communication
Apply Now
Motion Graphics Designer
India Calicut
09-02-2025
Overview
John and Smith Solutions is a leading company in the tech industry, specializing in Application Development, Data Analytics, Cybersecurity and Cyber Audit Services. We are looking for talented and motivated individuals to join our growing team. If you are passionate about creating stunning visual content and crafting compelling stories, we want to hear from you!
Job Description
Roles and Responsibilities:
- Create high-quality motion graphics for marketing campaigns, product promotions, and company presentations
- Collaborate with the marketing and design teams to conceptualize and execute projects
- Ensure all graphics and animations are optimized for various platforms
- Keep up-to-date with the latest trends and technologies in motion graphics design
Eligibility:
- Bachelor’s degree in Graphic Design, Animation, or a related field
- Minimum 2 years of experience in motion graphics design
- Proficiency in Adobe After Effects, Premiere Pro, and other relevant software
- Strong portfolio showcasing your best work
Expectations:
- Excellent communication skills
- Ability to work under tight deadlines
- Strong attention to detail
- Creative mindset and problem-solving abilities
Apply Now
General Manager
India Calicut
08-02-2025
Overview
The Opportunity
We are seeking a dynamic and experienced female leader, aged between 35 and 45, to take the helm of our Healthcare Client Operations division in the UK. This is a high-impact role in which you'll be responsible for the seamless operations of a key client. Your exceptional management skills will ensure our reputation for delivering top-notch healthcare recruitment solutions.
Job Description
Your Key Responsibilities
Team Leadership: Motivate and guide a skilled team of healthcare recruitment professionals, fostering a collaborative and performance-driven work environment.
Rota & Scheduling Management: Develop and optimize workforce schedules to meet client demands and ensure optimal staffing levels.
Payroll & HR Operations: Oversee accurate and timely payroll processing, and support various HR processes including onboarding, performance management, and employee relations.
Financial Oversight: Analyze operational costs, prepare budgets, and provide regular financial reports for informed decision-making.
Client Relationship Management: Act as the primary point of contact for the client, building strong partnerships and addressing their needs proactively.
Qualifications Needed
Education: Bachelor's degree in Business Administration, Operations Management, Human Resources, or a related field. An advanced degree would be advantageous.
Experience: At least 5 years of experience in an operations management role, ideally within healthcare recruitment or a similar service-oriented industry. Proven experience in team leadership and a track record of successfully overseeing complex operational processes.
Skills:
• Outstanding organization and time management
• Strong analytical skills and financial acumen
• Excellent interpersonal and communication skills
• Ability to adapt to a fast-paced, dynamic environment
We welcome applications from talented women seeking to re-enter the workforce after a career break. We recognize the value of diverse experiences and perspectives and are committed to fostering an inclusive and supportive work environment.
Who You Are
Proven Experience: You have a demonstrable track record of success in operations management within the healthcare recruitment sector or similar service-focused industry.
Exceptional Leader: You are a natural leader who empowers teams to achieve their full potential, while prioritizing individual development and support.
Meticulous Organizer: You are highly organized with a keen eye for detail, ensuring accuracy and efficiency in scheduling, payroll, and financial processes.
Problem-Solver: You thrive on problem-solving, navigating complex situations with clear communication, data-driven decision-making, and sound judgment.
Why Join Us
Shape Operations: Take on a role with a high level of autonomy and make your mark on our healthcare client operations in the UK.
Direct Impact: Collaborate with our executive leadership, including the COO, while influencing the strategic direction of our healthcare client operations in the UK.
Growth Environment: Enjoy a dynamic and supportive work environment where your contributions are valued, and advancement opportunities abound.
Competitive Package: Receive a best-in-industry salary and benefits package designed to reward your expertise and dedication.
Working Hours: 13:30 to 22:00, Monday to Saturday (Alternate Saturdays Holiday)
Perks:
• Festival Bonus
• Medical Insurance
• PF (Provident Fund)
• Sick Leave
• Casual Leave
• Earn Leave
Apply Now
Senior Accountant
India Calicut
08-02-2025
Overview
John and Smith Solutions is a forward-thinking and innovative global leader in providing top-notch business and technology solutions. At John & Smith, we pride ourselves on our commitment to excellence, agility, and adaptability in this ever-evolving digital landscape.
With a diverse and talented team of professionals, we offer a wide range of services, including IT consulting, software development, data analytics, and digital marketing. Our approach is built on the foundation of strong customer relationships, ensuring that we deliver tailored solutions that not only meet, but exceed our clients' expectations.
As a rapidly growing organization, we are continually seeking talented, ambitious, and driven individuals to join our dynamic team. At John and Smith Solutions, we foster a collaborative and inclusive work environment, where every team member's voice is valued, and opportunities for personal and professional growth are abundant.
Join us at John and Smith Solutions and be part of a team that is dedicated to shaping the future of technology and making a difference in the world of business.
Job Description
We are looking for a dedicated and experienced Senior Accountant to join our team. The ideal candidate should have a strong background in accounting, with a minimum of 2-3 years of experience in a similar role. The Senior Accountant will be responsible for overseeing the day-to-day accounting operations, financial reporting, and providing support to the management team.
Key Responsibilities:
· Oversee the day-to-day accounting activities, ensuring accurate and timely recording of financial transactions.
· Prepare and review monthly and annual financial statements, including balance sheets, income statements, and cash flow statements.
· Ensure compliance with applicable accounting standards, company policies, and statutory requirements.
· Review and approve journal entries and account reconciliations.
· Coordinate and support the annual audit process, liaising with external auditors as necessary.
· Assist in budget preparation and financial forecasting.
· Analyze financial data and provide recommendations for process improvements and cost savings.
· Monitor and manage accounts payable and accounts receivable functions.
· Ensure timely and accurate filing of tax returns and other statutory reports.
· Collaborate with cross-functional teams to support business decision-making.
· Provide guidance and mentorship to junior accounting staff.
Requirements:
· Bachelor’s degree in accounting, Finance, or a related field.
· A minimum of 2-3 years of experience in an accounting role, preferably in a service-oriented organization.
· Strong knowledge of accounting principles, practices, and regulatory requirements.
· Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
· Excellent analytical, problem-solving, and communication skills.
· High attention to detail and strong organizational skills.
· Ability to work independently and as part of a team.
· Professional certification such as CA, CPA, or ACCA is a plus.
What We Offer:
· A competitive salary and benefits package.
· A supportive and dynamic work environment with opportunities for growth and development.
· Exposure to a diverse range of industries and clients.
· Opportunities for continuous professional development.
Apply Now
Process Lead / Team Leader - Business Process
India Calicut
08-02-2025
Overview
The Process Lead / Team Leader for the Support Services must be a highly focused person who will ensure a top quality results-oriented and highly successful operations team. He must be results driven and able to take on high targets and keep the team motivated to achieve the goal. This is a role consisting of the three major responsibilities of: End to end Service Delivery, Analytics, Process Improvement, Client relationships & Team Management.
Job Description
Job Responsibilities
- Driving the team to achieve the set KPI Targets – Performance, Productivity & Hygiene.
- Be the liaison between the client and the team. Own up Client Engagement and Sales Management for the process
- Provide overall leadership to the John & Smith team working for the client's process
- Customer Relationship Management
- Issue & escalation management & resolution
- New process innovations & internalization – and continuous improvement
- Work as a point of contact for end customers for any operational concerns and issues during the transition and steady-state of affairs to ensure efficiency is met
- Talent Acquisition to ensure the staffing numbers are met for smooth functioning of the delivery
- Drive governance calls with Customer and senior management to appraise the overall status of the engagements
Attributes Required
- Sound knowledge of the bpo process and experience in a large consulting environment
- Experience with independent account management
- Should be well versed in areas of technology especially, business process design, gap analysis, solution architecting
- Good knowledge of the BPO Services Sector including outsourcing and offshoring
Critical requisites desired from the Candidate
- Willing to work in Night Shifts
- Willing to work on Weekends
- Significant experience in Solution and Services sales and client management.
- Proven sales skills, Excellent Communicator, with drive and ambition, result-focused approach
- Experience in handling International processes for a KPO/BPO setup
- Outstanding communication, presentation, and interpersonal skills are pre-requisites
- Need to be creative, adaptable, enquiring and analytical, and enjoy dealing with people from a wide range of backgrounds
Apply Now
Project Coordinator- Business Process
India Calicut
08-02-2025
Overview
The Project Coordinator for the Support Services must be a highly focused person who will ensure a top quality results-oriented and highly successful operations team. He must be results driven and able to take on high targets and keep the team motivated to achieve the goal. This is a role consisting of the three major responsibilities of: End to end Service Delivery, Analytics, Process Improvement, Client relationships & Team Management.
Job Description
Job Responsibilities
- Driving the team to achieve the set KPI Targets – Performance, Productivity & Hygiene.
- Be the liaison between the client and the team. Own up Client Engagement and Sales Management for the process
- Provide overall leadership to the John & Smith team working for the client's process
- Customer Relationship Management
- Issue & escalation management & resolution
- New process innovations & internalization – and continuous improvement
- Work as a point of contact for end customers for any operational concerns and issues during the transition and steady-state of affairs to ensure efficiency is met
- Talent Acquisition to ensure the staffing numbers are met for smooth functioning of the delivery
- Drive governance calls with Customer and senior management to appraise the overall status of the engagements
Attributes Required
- Sound knowledge of the bpo process and experience in a large consulting environment
- Experience with independent account management
- Should be well versed in areas of technology especially, business process design, gap analysis, solution architecting
- Good knowledge of the BPO Services Sector including outsourcing and offshoring
Critical requisites desired from the Candidate
- Willing to work in Night Shifts
- Willing to work on Weekends
- Significant experience in Solution and Services sales and client management.
- Proven sales skills, Excellent Communicator, with drive and ambition, result-focused approach
- Experience in handling International processes for a KPO/BPO setup
- Outstanding communication, presentation, and interpersonal skills are pre-requisites
- Need to be creative, adaptable, enquiring and analytical, and enjoy dealing with people from a wide range of backgrounds
Apply Now
HR Coordinator
India Calicut
08-02-2025
Overview
Business Overview:
Take your next career step at John & Smith with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.
At John & Smith, a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring. Our culture also leads the way for us to be and become a Company with a Purpose. We try to achieve this by making responsibility personal and adopting sustainability as a way of life at John & Smith.
That is the John & Smith way… to RISE!
What makes a great team? A diverse team!
We are passionate about finding the right people to join our team and we understand that everyone has specific things they want for their personal and career development, so please do speak to us, and let us know what matters to you!
Interested? Get in touch with our Talent Acquisition team! We look forward to speaking with you!
A job isn’t just a job, its who you are!
Additional Information
John & Smith is an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
John & Smith cares about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.
Job Description
John & Smith are currently recruiting for our expanding HR team based in India. Working as a part of the HR team you will provide support and be responsible for all administrative HR duties. You will be working in a fast-paced environment, working to resolve issues in a timely manner. You will be proactive in approach and a good team player.
Role Responsibilities:
- Manage the administrative end to end process of an employee life cycle.
- Co-Ordinating with the team in UK for any issues relating to HR.
- Providing employment references on request.
- Support with payroll processing.
- Answering day to day general queries.
- All other duties as it falls within the remit of the HR Assistant scope of work.
Experience and skills required:
- Excellent communication skills both verbal and written
- Excellent knowledge of Microsoft Office suite
- Have a proactive approach to problem solving
- Have the ability to multitask and adapt to an agile working environment
- Attention to detail is a must
Apply Now
Human Resources Team Lead – UK Client (Healthcare)
India Calicut
07-02-2025
Overview
John and Smith Solutions is a cutting-edge technology company based in the United Kingdom and India. We specialize in Data Transformation, Cybersecurity, Application Engineering, Data Analytics, and Digital Compliance Services. Our mission is to empower businesses with innovative technology solutions to enhance efficiency, productivity, and overall growth.
We are currently seeking an experienced Human Resources Team Lead to join our team and work with one of our esteemed clients in the Healthcare domain. The ideal candidate will have a strong background in human resources management, excellent communication skills, and the ability to thrive in a fast-paced, dynamic environment.
Job Description
Key Responsibilities:
- Lead, manage and develop a team of HR professionals, ensuring the delivery of high-quality HR services to our client in the healthcare domain.
- Partner with client stakeholders to understand their HR needs and develop strategic HR plans to support their objectives.
- Implement HR policies and procedures, ensuring compliance with UK employment laws and regulations.
- Oversee recruitment, onboarding, training, and development initiatives to attract, retain, and develop top talent.
- Manage employee relations, performance management, and compensation and benefits programs.
- Monitor HR metrics and analytics to identify trends and areas for improvement, making data-driven decisions to enhance HR processes and systems.
- Collaborate with other John and Smith Solutions teams to ensure seamless integration and alignment of HR services with our client's objectives.
Qualifications:
- A Bachelor's degree in Human Resources, Business Administration, or a related field.
- A minimum of 5 years of experience in human resources, with at least 2 years in a leadership role.
- Experience working with clients in the healthcare domain is a plus.
- Strong knowledge of UK employment laws and regulations.
- Exceptional communication, interpersonal, and conflict resolution skills.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Ability to work in the designated UK schedule (1:30 PM - 10:30 PM).
What We Offer:
- A competitive salary range of INR 20,000.00 - 25,000.00 CTC per month.
- Opportunities for professional growth and development within a dynamic, international team.
- Exposure to working with leading healthcare organizations.
- A collaborative, supportive, and innovative work environment.
Apply Now
Sr. Customer Relationship Executive
India Calicut
07-02-2025
Overview
Business Overview:
Take your next career step at John & Smith with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.
You might know us for the great work we do across our wide variety of projects. We're proud to say it's thanks to our people's diversity of thought, expertise and knowledge. And when you join us, you'll be a part of this genuinely collaborative environment, where everyone's voice is valued and treated equally.
At John & Smith, a culture of driving positive change, celebrating each moment, and empowering all to Rise drives us to dream, do, and become more. By living our culture, both as individuals and as a team, we establish and advance our presence as a brand that is global, innovative, and caring. Our culture also leads the way for us to be and become a Company with a Purpose. We try to achieve this by making responsibility personal and adopting sustainability as a way of life at John & Smith.
That is the John & Smith way… to RISE!
What makes a great team? A diverse team!
We are passionate about finding the right people to join our team and we understand that everyone has specific things they want for their personal and career development, so please do speak to us, and let us know what matters to you!
Interested? Get in touch with our Talent Acquisition team! We look forward to speaking with you!
A job isn’t just a job, its who you are!
Additional Information
John & Smith is an equal opportunity, drug-free employer committed to promoting a diverse and inclusive community - a place where we can all be ourselves, thrive and develop. To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support staff from different backgrounds. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability.
John & Smith cares about your privacy and are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data.
Job Description
We are currently looking to expand our team to include a new customer success representative.
You will be responsible for handling all inbound customer support queries, answering questions and providing appropriate resolutions.
Day To Day Responsibilities
- Be the first point of contact for all our customers requiring support; answering questions and providing solutions.
- Escalate support tickets to the appropriate members of our team where required and work with them on resolutions.
- Maintain our help documentation to ensure customers are able to obtain self-help support when needed.
- Become a process expert so you can guide our clients towards the best use of the system.
Skills Needed To Succeed
- Problem solving, to understand why a customer is contacting us and exactly what they need.
- Strong attention to detail to ensure you’re answering queries correctly.
- Excellent written and verbal communication skills, so you can explain your solution to the customer.
- Relationship building, to get to know our customers and their needs.
- The ability to work independently and as part of a team.
- Good time management skills.
- Comfortable working with software and technology.
- Experience working with clients in a business environment.
Apply Now
Human Resource Manager
India Calicut
06-02-2025
Overview
The Human Resources Manager provides management-level leadership and guidance to the HR functions, in addition to performing all of the day-to-day HR functions. The Human Resources Manager is responsible for talent acquisition, diversity initiatives, internal staffing, on-boarding, conditions of employment, retention of staff, benefits, health management programming, performance appraisals, and setting, enforcing, and evaluating legally compliant human resources policies, procedures, and best practices.
Job Description
Develop and implement HR strategies and initiatives aligned with the overall business strategy.
- Bridge management and employee relations by addressing demands, grievances or other issues.
- Prepare and process the payroll of the company.
- Oversees employee disciplinary meetings, terminations, and investigations.
- Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
- Manage the recruitment and selection process.
- Support current and future business needs through the development, engagement, motivation and preservation of human capital.
- Develop and monitor overall HR strategies, systems, tactics and procedures across the organization.
- Nurture a positive working environment.
- Oversee and manage a performance appraisal system that drives high performance.
- Assess training needs to apply and monitor training programs.
- Report to management and provide decision support through HR metrics.
- Ensure legal compliance throughout human resource management.
Apply Now
Accounts Executive
India Calicut
05-02-2025
Overview
John and Smith Solutions is a forward-thinking and innovative global leader in providing top-notch business and technology solutions. At John & Smith, we pride ourselves on our commitment to excellence, agility, and adaptability in this ever-evolving digital landscape.
With a diverse and talented team of professionals, we offer a wide range of services, including IT consulting, software development, data analytics, and digital marketing. Our approach is built on the foundation of strong customer relationships, ensuring that we deliver tailored solutions that not only meet but exceed our clients' expectations.
As a rapidly growing organization, we are continually seeking talented, ambitious, and driven individuals to join our dynamic team. At John and Smith Solutions, we foster a collaborative and inclusive work environment, where every team member's voice is valued, and opportunities for personal and professional growth are abundant.
Join us at John and Smith Solutions and be part of a team that is dedicated to shaping the future of technology and making a difference in the world of business.
Job Description
We are seeking a dedicated and experienced Accounts Executive to join our team. The ideal candidate should have a strong background in accounting, with a minimum of 1-2 years of experience in a similar role. The Accounts Executive will be responsible for managing the day-to-day accounting operations, financial reporting, and providing support to the management team.
Key Responsibilities:
- Manage the day-to-day accounting activities, ensuring accurate and timely recording of financial transactions.
- Prepare and review monthly and annual financial statements, including balance sheets, income statements, and cash flow statements.
- Ensure compliance with applicable accounting standards, company policies, and statutory requirements.
- Review and approve journal entries and account reconciliations.
- Coordinate and support the annual audit process, liaising with external auditors as necessary.
- Assist in budget preparation and financial forecasting.
- Analyze financial data and provide recommendations for process improvements and cost savings.
- Monitor and manage accounts payable and accounts receivable functions.
- Ensure timely and accurate filing of tax returns and other statutory reports.
- Collaborate with cross-functional teams to support business decision-making.
- Provide guidance and mentorship to junior accounting staff.
Requirements:
- Bachelor’s degree in accounting, Finance, or a related field.
- 1-2 years of experience in an accounting role, preferably in a service-oriented organization.
- Strong knowledge of accounting principles, practices, and regulatory requirements.
- Proficiency in accounting software and Microsoft Office Suite, particularly Excel.
- Excellent analytical, problem-solving, and communication skills.
- High attention to detail and strong organizational skills.
- Ability to work independently and as part of a team.
- Professional certification such as CA, CPA, or ACCA is a plus.
What We Offer:
- A competitive salary and benefits package.
- A supportive and dynamic work environment with opportunities for growth and development.
- Exposure to a diverse range of industries and clients.
- Opportunities for continuous professional development.
Apply Now
Senior Administration Officer
India Calicut
03-02-2025
Overview
John and Smith Solutions is a cutting-edge technology company based in the United Kingdom and India. We specialize in Data Transformation, Cybersecurity, Application Engineering, Data Analytics, and Digital Compliance Services. Our mission is to empower businesses with innovative technology solutions to enhance efficiency, productivity, and overall growth.
We are currently seeking an experienced Talent Management Lead to join our team and work with one of our esteemed clients in the Healthcare domain. The ideal candidate will have a strong background in recruitment and people management, excellent communication skills, and the ability to thrive in a fast-paced, dynamic environment.
Job Description
Key Responsibilities:
- Lead, manage and develop a team of HR professionals, ensuring the delivery of high-quality HR services to our client in the healthcare domain.
- Partner with client stakeholders to understand their HR needs and develop strategic HR plans to support their objectives.
- Implement HR policies and procedures, ensuring compliance with UK employment laws and regulations.
- Oversee recruitment, onboarding, training, and development initiatives to attract, retain, and develop top talent.
- Manage employee relations, performance management, and compensation and benefits programs.
- Monitor HR metrics and analytics to identify trends and areas for improvement, making data-driven decisions to enhance HR processes and systems.
- Collaborate with other John and Smith Solutions teams to ensure seamless integration and alignment of HR services with our client's objectives.
Qualifications:
- A Bachelor's degree in Human Resources, Business Administration, or a related field.
- A minimum of 3+ years of experience in administration, with at least 1 years in a leadership role.
- Experience working with clients in the healthcare domain is a plus.
- Strong knowledge of UK employment laws and regulation is a plus.
- Exceptional communication, interpersonal, and conflict resolution skills.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Ability to work in the designated UK schedule (1:30 PM - 10:00 PM).
What We Offer:
- A competitive salary range of INR 28,000 - 32,000 CTC per month.
- Opportunities for professional growth and development within a dynamic, international team.
- Exposure to working with leading healthcare organizations.
- A collaborative, supportive, and innovative work environment.
Apply Now
Talent Management Lead
India Calicut
02-02-2025
Overview
John and Smith Solutions is a cutting-edge technology company based in the United Kingdom and India. We specialize in Data Transformation, Cybersecurity, Application Engineering, Data Analytics, and Digital Compliance Services. Our mission is to empower businesses with innovative technology solutions to enhance efficiency, productivity, and overall growth.
We are currently seeking an experienced Talent Management Lead to join our team and work with one of our esteemed clients in the Healthcare domain. The ideal candidate will have a strong background in recruitment and people management, excellent communication skills, and the ability to thrive in a fast-paced, dynamic environment.
Job Description
Key Responsibilities:
- Lead, manage and develop a team of HR professionals, ensuring the delivery of high-quality HR services to our client in the healthcare domain.
- Partner with client stakeholders to understand their HR needs and develop strategic HR plans to support their objectives.
- Implement HR policies and procedures, ensuring compliance with UK employment laws and regulations.
- Oversee recruitment, onboarding, training, and development initiatives to attract, retain, and develop top talent.
- Manage employee relations, performance management, and compensation and benefits programs.
- Monitor HR metrics and analytics to identify trends and areas for improvement, making data-driven decisions to enhance HR processes and systems.
- Collaborate with other John and Smith Solutions teams to ensure seamless integration and alignment of HR services with our client's objectives.
Qualifications:
- A Bachelor's degree in Human Resources, Business Administration, or a related field.
- A minimum of 3+ years of experience in administration, with at least 1 years in a leadership role.
- Experience working with clients in the healthcare domain is a plus.
- Strong knowledge of UK employment laws and regulation is a plus.
- Exceptional communication, interpersonal, and conflict resolution skills.
- Proficiency in HRIS systems and Microsoft Office Suite.
- Ability to work in the designated UK schedule (1:30 PM - 10:00 PM).
What We Offer:
- A competitive salary range of INR 28,000 - 32,000 CTC per month.
- Opportunities for professional growth and development within a dynamic, international team.
- Exposure to working with leading healthcare organizations.
- A collaborative, supportive, and innovative work environment.
Apply Now
SEO Specialist
India Calicut
01-02-2025
Overview
The SEO Specialist is a critical thinker who understands how to execute effective search engine optimization strategies and create engaging digital user experiences based on data analysis. The SEO Specialist has a strong grasp of SEO best practices, is mindful of industry changes and emerging trends, understands consumer behavior, and adapts quickly to new media. The SEO Specialist plans, governs, and measures SEO tactics, makes data-driven decisions, and clearly and confidently communicates recommendations to others.
The SEO Specialist plays a crucial role in executing our clients and at times, John & Smith's digital marketing strategy, and should have a full grasp of SEO best practices to ensure deliverables meet or exceed goals. The role requires strong communication skills, timeliness, attention to detail, and critical thinking to ensure accuracy and a high standard of quality for all deliverables. The Freelance SEO Specialist is a freelance/contract position reporting to the ICT Operations Manager.
Job Description
Specific Responsibilities Include:
- Plan and execute SEO campaigns for assigned accounts
- Execute tactical SEO work, including tagging/metadata (ex. title tags, meta descriptions, H1 wrappers/header tags, etc.), link building, image optimization, landing page optimization (updating calls to actions, copy, forms, etc.), and more
- Create new web pages in our content management system, such as recommended search (pre-populated listings) pages
- Perform client, keyword, market, and competitor research, at times using third party tools like SpyFu, Screaming Frog, Google Analytics, and others
- Ensure compliance with real estate and organic search guidelines, and avoid black hat techniques that would adversely impact SEO performance and our clients user experience
- Evaluate large data sets to identify trends, monitor key performance indicators and recommend optimizations; prepare performance reports on a regular and ad hoc basis
- Present substantiated recommendations that have a direct bearing on SEO results, such as domain changes, keyword strategies, page and content creation, and landing page optimization opportunities
- Responsible for performance outcomes
- Understand client and internal goals and work collaboratively to achieve and exceed results
- Stay abreast of new developments and industry changes in organic search and digital content marketing, and translate those into actionable recommendations
Qualifications:
- Motivated and able to work independently
- Understanding of, and skilled with, all things digital
- 2+ years of related work experience or internships
- Knowledge of SEO best practices and experience implementing SEO strategies (ex. tagging, link building, UX, content management); basic understanding of HTML and CSS is a plus
- Experience with data and analytics
- Strong written and verbal communication skills
- Advanced computer skills, particularly Microsoft Excel and PowerPoint
- Strong quantitative and qualitative analytical skills; knowledge of analytics and reporting platforms such as Google Analytics, Google Search Console, SEMRush, Screaming Frog, etc.
- Ability to measure the effectiveness of strategy (traffic, engagement, conversions) on client goals
- Strong time management skills; ability to manage multiple projects, hit tight deliverable timelines, and deliver effective results in a fast-paced, continuously evolving environment
- Experience with digital media strategies such as paid search, display, and social media advertising is a plus
Apply Now
Cybersecurity Intern
India Calicut
14-11-2024
Overview
Cybersecurity Intern – Nexavault®
Duration: 1 year with potential for regular employment upon successful completion
Nexavault is seeking motivated and talented individuals for our cybersecurity internship program. This comprehensive, year-long internship offers hands-on experience in the field of cybersecurity and includes training and certification for ISO 27001 Lead Auditor certification.
Responsibilities:
• Assist in implementing and maintaining cybersecurity measures
• Participate in vulnerability assessments and penetration testing
• Monitor security systems and respond to potential threats
• Contribute to the development of security policies and procedures
• Support incident response and forensic analysis activities
• Assist in conducting internal audits and risk assessments
• Collaborate with team members on various cybersecurity projects
Job Description
Requirements:
• Recently completed a degree in Computer Science, Information Technology, Cybersecurity, or a related field
• Candidates having certification in Cyber Security from EC-Council, CompTIA, OSCP or equivalent
• Strong interest in cybersecurity and information security management
• Basic understanding of network protocols, encryption, and security concepts
• Familiarity with common cybersecurity tools and technologies
• Excellent problem-solving and analytical skills
• Strong written and verbal communication abilities
• Ability to work both independently and as part of a team
What We Offer:
• Hands-on experience in a real-world cybersecurity environment
• Mentorship from experienced cybersecurity professionals
• Training and preparation for ISO 27001 Lead Auditor certification
• Competitive stipend within the range of 8000 to 10000 per month.
• Opportunity for full-time employment upon successful completion of 1st year of the internship
John and Smith is committed to fostering a diverse and inclusive workplace. We encourage applications from candidates of all backgrounds.